Customer Support

Description

Job Summary: We are seeking a Customer Support professional to deliver exceptional service, clarify inquiries, resolve issues, and maintain positive customer relationships. Key Highlights: 1. Multichannel support via telephone, email, chat, and WhatsApp 2. Professional clarification of inquiries and resolution of issues 3. Opportunity to ensure customer satisfaction and foster positive customer relationships We are looking for a **Customer Support** professional to deliver exceptional service and ensure our customers’ satisfaction. The ideal candidate will be responsible for clarifying inquiries, resolving issues, and following up on requests while maintaining positive customer relationships. **Responsibilities:** * Assist customers via telephone, email, chat, and WhatsApp * Clearly and professionally clarify inquiries regarding products and services * Resolve issues and follow up on requests until completion * Record interactions and update information in the internal system * Collaborate with other departments to address requests * Ensure prompt, efficient, and high-quality service **Requirements:** * Strong verbal and written communication skills * Organizational skills and attention to detail * Ability to interact effectively with customers and resolve issues * Basic computer literacy * Prior customer service experience is a plus Job Type: Full-time Pay: R$2,518.00 - R$4,927.70 per month Work Location: In person