Junior Tracking Operator

Description

Job Summary: Professional responsible for travel monitoring, claim handling, and customer, partner, and supplier service. Key Highlights: 1. Active and responsive customer, partner, and supplier service 2. Handling of claim events (losses, damages, and incidents) 3. Travel monitoring and tracking **Your challenge will be:** * Conduct travel monitoring and tracking; * Handle claim events related to losses, damages, and incidents; * Provide active and responsive phone support to customers, partners, and suppliers for clarifications and guidance regarding tracked and/or monitored trips; * Operate internal systems (SGR, Rastrear 4\.0, SIL). **Requirements and Qualifications:** * Completed high school education; * Office suite knowledge is desirable; * Flexible availability for shift work; * Strong drive to deliver results, high energy, innovative mindset, and proactive attitude! What we offer: ️ Meal Allowance; Transportation Allowance; National Health Insurance Plan; Dental Insurance Plan; Gympass; Employee Referral Program; Pharmacy Partnership; Life Insurance; Childcare Assistance; Partnerships with educational institutions; CLT employment contract; ️ Work schedule: 12x36 rotating shift from 6:00 PM to 6:00 AM; On-site work model.