Messenger (PVM)

Description

Job Summary: Hotéis Ponta Verde is seeking a professional to greet and assist guests, manage luggage, and provide support for special needs, ensuring a welcoming experience. Key Highlights: 1. Greet and assist guests with courtesy and efficiency 2. Assist with special guest requests and provide useful information 3. Integrate into a team that values excellence in guest reception At Hotéis Ponta Verde, we honor your story and aim to awaken your dreams. Join our team! **Responsibilities and Duties** Greet and welcome guests upon their arrival at the hotel. Receive and transport guests' luggage during check-in and check-out. Assist with guests' special requests, such as spa reservations, flower or gift deliveries, and other specific needs. Provide guests with information about experiences and answer questions regarding the hotel and/or the city. Monitor the presence and movement of people in the premises. Direct vehicle parking on the ramp. Identify, store, and return group luggage and check-in/check-out luggage whenever necessary. **Requirements and Qualifications** Completed high school education; Basic computer skills; Basic knowledge of Spanish is considered an advantage. **Additional Information** Health insurance; Dental insurance; Meal allowance; Educational support; Pharmacy benefits; Gym membership benefits; School supplies purchase benefits; SESC benefits; Transportation allowance; Birthday day off. Grupo Hotéis Ponta Verde represents more than just a hotel chain in Alagoas; it is a symbol of passion and regional development with a history spanning over 40 years. Our journey is marked by excellence in service to both tourists and locals, constantly innovating and contributing to the enrichment of the state. We believe that hosting is about realizing dreams, and the happiness of our guests and employees is our greatest motivation. At Grupo Hotéis Ponta Verde, excellence in guest reception is our signature. The Hotéis Ponta Verde are located in the most prestigious areas, offering easy access to tourist and cultural attractions, with all the security you deserve. Come enjoy this paradise with us! In Maceió—renowned for its blue sea and natural tidal pools—you will experience one of the most beautiful coastlines in Northeast Brazil. Explore the region’s natural beauty, local cuisine, and culture across the neighborhoods of Ponta Verde, Pajuçara, and Jatiúca.