**About DHL** --------------- Connecting people, improving lives. Become a DHL professional and gain essential everyday support through our best-in-class benefits—ensuring your safety, health, and that of your family. Build your career with us and seize opportunities to grow through multicultural experiences that challenge you daily. This will not be just another job—it will be your chance to positively impact both the environment and the people inside and outside DHL. As a global company, we value the diversity of our employees as a true strength; and this strength can only be harnessed if everyone feels they can truly be themselves every day—regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. This is what we mean by inclusion. Diversity is our strength. Being DHL means developing your capabilities to the fullest. \#GoTeach \#GoHelp \#GoGreen**Job Description** --------------------- Monitor scheduling, ensure daily traffic release to guarantee on-time deliveries, address each client’s specific requirements, handle various documents, comply fully with all related procedures, and prepare reports and spreadsheets to support demand fulfillment within the department. Track all pickup requests, manage return processes, investigate lost items and incidents, verify proof-of-delivery documents, monitor operations via spreadsheets and communication systems with drivers, and control the client’s integrated system.**Requirements** -------------- \- Completed high school education \- Proficiency in Microsoft Office (intermediate level) \- Strong typing and systemic data entry skills \- Prior experience in logistics routines preferred \- Knowledge of transportation operational processes**Responsibilities** --------------------- 1\. Monitor deliveries and pickups via integrated systems and/or direct contact with drivers en route; 2\. Conduct active and passive monitoring of routes in progress; 3\. Monitor dispatch and vehicle verification inside the SVC facility; 4\. Complete daily operational logs with relevant operational information; 5\. Manage delivery performance to consistently meet operational SLAs; 6\. Communicate effectively with drivers; 7\. Use the internal transport/fiscal system to record payments for contractors; 8\. Follow operational procedures and adhere to DHL Supply Chain policies and standards—including those related to Health, Safety & Environment (HSE), Quality, and the Code of Conduct.
João Silva
Indeed · HR
João Silva
Indeed · HR
