Distance Learning Center Coordinator

Description

Job Summary: Distance Learning Center Coordinator responsible for strategic and operational management of the center, with emphasis on results, recruitment, retention, and student engagement. Key Highlights: 1. Strategic management of the distance learning center with a focus on results and performance indicators 2. Development and implementation of student recruitment and retention strategies 3. Focus on excellence in service delivery and student satisfaction **Position: Distance Learning Center Coordinator – Estácio College** **Location:** São Paulo **Working Hours:** Monday to Friday, 10:00 AM to 7:00 PM \| Saturday, 9:00 AM to 1:00 PM **Work Schedule:** 6 days on, 1 day off **Salary:** R$2\.002,00 per month **Benefits:** Transportation Allowance, Meal Voucher, Food Allowance, Performance Bonus, and Exclusive Discounts on Estácio Undergraduate and Postgraduate Programs. **About the Opportunity** We are seeking a dynamic, communicative professional with strong management skills and a results-oriented mindset to serve as Distance Learning Center Coordinator. The ideal candidate must have experience in Management, Marketing, or Sales, as well as a completed undergraduate degree in Administration, Management, or Marketing. Key Responsibilities * Monitor and analyze performance indicators, including: * Recruitment of new students * Enrollment renewals * Reduction of student dropout rates * Student engagement * Ensure excellence in service delivery to prospective and enrolled students, focusing on satisfaction (NPS) and retention. * Perform administrative and operational support for the center. * Manage the center’s social media platforms, promoting marketing initiatives and relationship-building activities. * Oversee internship processes and other operational routines. * Encourage student participation in the National Student Performance Exam (ENADE) and practice exams. * Monitor upcoming graduates and coordinate graduation ceremonies. * Participate in live sessions, corporate meetings, and training programs, representing the center. Key Challenges * Maintain high standards of service quality and academic outcomes; * Achieve strategic performance indicators: * Recruitment * Enrollment renewals * Reduction of student dropout rates * Student engagement * Ensure smooth administrative and operational functioning of the center. Requirements and Qualifications * Completed undergraduate degree in Administration, Management, or Marketing; * Prior experience in the education sector is desirable; * Knowledge of Power BI and Microsoft Office Suite will be considered an advantage; * Excellent verbal and written communication skills, analytical mindset, and leadership abilities. Employment Type: Permanent (CLT) Benefits: * Education Assistance * Food Allowance * Meal Voucher * Transportation Allowance Employment Type: Permanent CLT Compensation: Starting at R$2\.002,00 per month Benefits: * Education Assistance * Food Allowance * Meal Voucher * Transportation Allowance