DISTANCE LEARNING CENTER COORDINATOR

Description

Job Summary: We are seeking a dynamic Distance Learning Center Coordinator with strong management skills and a results-oriented mindset to work in customer service and marketing. Key Highlights: 1. Focus on management, marketing, and results for the distance learning center. 2. Opportunity to ensure excellence in student service and engagement. 3. Lead performance indicator monitoring and operational routines. **Position: Distance Learning Center Coordinator – Estácio College** **Location:** São Paulo **Working Hours:** Monday to Friday, from 10:00 AM to 7:00 PM \| Saturday, from 9:00 AM to 1:00 PM **Work Schedule:** 6 days on, 1 day off **Salary:** R$2\.002,00 per month **Benefits:** Transportation Allowance, Meal Voucher, Food Allowance, Performance Bonus, and exclusive discounts on Estácio undergraduate and postgraduate courses. **About the Opportunity** We are looking for a dynamic, communicative professional with strong management skills and a results-oriented mindset to serve as a Distance Learning Center Coordinator. The ideal candidate must have experience in Management, Marketing, or Sales, along with a completed bachelor’s degree in Administration, Management, or Marketing. Main Responsibilities * Monitor and analyze performance indicators, including: * New student enrollment * Enrollment renewal * Reduction of student dropout rates * Student engagement * Ensure excellence in service to prospective and enrolled students, focusing on satisfaction (NPS) and retention. * Perform administrative and operational support for the center. * Manage the center’s social media channels, implementing marketing and relationship-building initiatives. * Monitor internship processes and other operational routines. * Encourage student participation in the ENADE exam and practice tests. * Track potential graduates and coordinate graduation ceremonies. * Participate in live sessions, corporate meetings, and training programs, representing the center. Main Challenges * Maintain high standards of service quality and academic outcomes; * Achieve strategic performance indicators: * Enrollment acquisition * Enrollment renewal * Dropout reduction * Student engagement * Ensure smooth administrative and operational functioning of the center. Requirements and Qualifications * Completed bachelor’s degree in Administration, Management, or Marketing; * Prior experience in the education sector is desirable; * Knowledge of Power BI and Microsoft Office Suite is considered an advantage; * Excellent verbal and written communication skills, analytical mindset, and leadership abilities. Employment Type: Permanent (CLT) Benefits: * Education Assistance * Food Allowance * Meal Voucher * Transportation Allowance Employment Type: Permanent CLT Compensation: Starting at R$2\.002,00 per month Benefits: * Education Assistance * Food Allowance * Meal Voucher * Transportation Allowance