Job Summary: Responsible customer service, including procedure authorization, information provision, and administrative tasks. Key Highlights: 1. In-person and telephone customer service 2. Patient registration and procedure authorization 3. Administrative and financial routines Serve customers ethically and responsibly, authorizing procedures and providing information efficiently and promptly. Key Responsibilities: * Provide in-person and telephone service to internal and external customers; * Register patients and request authorizations for emergency care and hospitalization; * Collect fees for consultations and/or hospitalizations, issue invoices, and manage payments for private services; * Perform other duties relevant to the position. Requirements: * Completed High School education * Proficiency in Microsoft Office Suite (especially Word and Excel) * Prior experience in customer service and administrative routines is desirable * Availability to work on a daily basis (7:30 AM to 5:30 PM, Monday to Friday) Work Location: Hospital Unimed Costa do Sol (Macaé) Opportunities at Unimed Costa do Sol are also extended to Persons with Disabilities (PwD). Minimum Education Level: High School (Secondary Education) * Transportation Allowance * Health Insurance Plan * PAE – Employee Assistance Program * Education Assistance * Birthday Day Off * Meal or Food Allowance * Wellhub
João Silva
Indeed · HR
João Silva
Indeed · HR
