RECEPTIONIST

Description

Job Summary: Provide humanized and efficient customer service, ensuring correct procedures and customer satisfaction, with a focus on organization and support. Key Highlights: 1. Humanized, agile, and efficient customer service 2. Organization and attention to detail 3. Patience, empathy, and collaboration **Job Description:** ---------------------- Provide humanized, agile, and efficient customer service, ensuring accurate registration, appropriate guidance, document organization, and support to subsequent departments, contributing to proper workflow and customer satisfaction. **Essential Requirements:** ------------------------------ Strong oral and written communication skills. Ability to handle high-volume workloads and multiple service channels. Ability to work under pressure and manage a high volume of customers. Clear, welcoming, and professional communication. Basic knowledge of health insurance plans and coverage rules. Basic knowledge of the most frequently requested medical tests. Familiarity with major health insurance providers and their accreditation rules. Technical knowledge of health insurance routines and customer service. Ethics, confidentiality, and professional conduct. Organization, attention to detail, and care for documents and sensitive data. Patience, empathy, and a collaborative attitude. Experience in customer service. COMPLETED HIGH SCHOOL **Desirable Requirements:** -------------------------- Computer literacy Minimum desirable experience: 6 months in telephone or in-person customer service. Experience in laboratory routines, clinic or hospital reception is desirable. **Employment Type:** -------------------------- CLT **PCD:** -------- NO **Benefits:** --------------- Unimed health insurance plan Dental insurance plan Meal allowance Life insurance Pharmacy card **Work Location:** ---------------------- LANAC CAMPO LARGO **Working Hours:** ------------------------ 7:00 AM \- 1:00 PM