Call Center Operator

Description

Job Summary: Join AeC, a leader in customer relationship management, where you will serve customers via phone, email, chat, WhatsApp, and voice, providing solutions and guiding them through problem resolution. Key Highlights: 1. Opportunities for growth and enhancement of employee well-being. 2. Internal opportunity program with promotion available starting from the third month. 3. A company that embraces diversity and welcomes candidates with or without experience. **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunity program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Provide telephone support to answer questions and deliver quick solutions to customers, while guiding them step-by-step through problem resolution. Work channels include email, chat, WhatsApp, voice, and others. **Requirements** Must be at least 18 years old. High school diploma or equivalent. Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2\ schedules. Also open to first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support consultant, collections agent, active or passive customer service representative, salesperson, interaction expert, operator, etc., is considered advantageous. **Here you’ll find cutting-edge Technology, Human Warmth, Innovation, People, and Opportunities.** Employment Type: Full-time CLT Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com