Call Center Operator

Description

Job Summary: Join AeC, a market leader in customer relationship management, providing telephone, email, chat, and WhatsApp support to resolve customer inquiries and guide them effectively. Key Highlights: 1. Growth opportunities and a happiness-focused work environment 2. Career development plan with internal promotions starting from the third month 3. Open positions for all shifts, work schedules, and no prior experience required **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are leaders in the customer relationship management market, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunity program. In 2024, we promoted over 5\.000 employees. We embrace diversity and want you to grow with us — whether you have prior experience or not, join AeC! **Responsibilities**: Provide telephone support to answer customer questions and deliver quick solutions, guiding them step-by-step to resolve issues. Work will also involve email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, night), part-time schedules, 6x1 or 5x2\. Also open to first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, client support specialist, consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, or operator is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and abundant opportunities.** Employment Type: Full-time CLT Salary: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com