Telemarketing Agent - Active - Arapiraca

Description

Job Summary: Phone, email, chat, and WhatsApp support to address customer inquiries, provide solutions, and guide customers through problem resolution. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Career development plan with promotions starting from the third month 3. A company embracing diversity and accepting candidates without prior experience Join AeC! We are market leaders in customer relationship management with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. Career Development Plan at AeC At AeC, your professional development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities:** Provide telephone support to answer customer inquiries and deliver prompt solutions, while guiding them step-by-step through problem resolution. Work via email, chat, WhatsApp, voice, and other channels. Requirements Must be at least 18 years old High school diploma or equivalent Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Entry-level positions also available. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or inbound customer service agent, sales representative, SAC (Customer Service Center), sales professional, teleoperator, interaction specialist, operator, etc., is considered advantageous. Here, you’ll find cutting-edge Technology, Human Warmth, Innovation, People, and Opportunities. **Minimum Education Level:** High School Diploma (Secondary Education)