Job Summary: Phone-based customer support to address inquiries, provide quick solutions, and guide customers, delivered via email, chat, WhatsApp, and voice. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Internal development and promotions starting from the third month 3. Entry-level positions available for all shifts Join AeC! We are market leaders in customer relationship management with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. Career Path at AeC At AeC, your development is our priority. Starting from the third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Phone-based customer support to answer questions and deliver quick solutions, as well as guiding customers step-by-step to resolve issues. Support is delivered via email, chat, WhatsApp, voice, and other channels. Requirements Must be at least 18 years old High school diploma (or equivalent) Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Entry-level positions are also available. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or receptive customer service agent, salesperson, SAC (Customer Service Center), sales professional, teleoperator, interaction expert, operator, etc., is considered advantageous. Here, you’ll find cutting-edge Technology and Human Warmth, Innovation, people, and opportunities. **Minimum Education Level:** High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
