




Job Summary: The professional will be responsible for customer service, dispensing medications, sales and inventory management, contributing to a health and wellness environment. Key Highlights: 1. Human-centered environment and integrity 2. Customer focus and exceeding performance targets 3. Opportunities for professional growth We are people who care for people. Each of us has unique characteristics, stories, and qualities—but all united by the same purpose: living life to the fullest. We are proud of our history, which is why we give our best today while keeping an eye on tomorrow. If you value humanity, integrity, customer focus, exceeding performance targets, sustainability, and innovation in solutions in everything you do, join our team of Giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of change. We have an excellent organizational climate with engaged individuals committed to delivering outstanding results—as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check medication and product stock levels, restock items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on pharmacy-available products—including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Maintain an orderly customer service area and shelves. Ensure hazardous products are stored appropriately and in accordance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier and in customer service is desirable; * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier and in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Training Course, developed by the Pague Menos and Extrafarma Pharmacy Networks. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance plan, subject to eligibility based on location and position; * Dental plan, available upon enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University, featuring courses and training—Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on color, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and wellness are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all states across the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human-centered values**, **exceeding performance targets**, **customer focus**, **sustainability**, **integrity**, and **innovative solutions**, we became Brazil’s second-largest pharmacy network. Our business model focuses on selling products and services aimed at our customers’ health and wellness. We operate in the specialty retail market, following the *drugstore* concept. We strive to be more than just a pharmacy network—we aim to become an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma, a pharmaceutical consultation service where customers receive personalized treatment follow-up in equipped, comfortable rooms. Today, we are over 25,000 Giants united by one purpose: ensuring quality healthcare access across Brazil so that more people can **live life to the fullest**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.


