Call Center Operator

Description

Job Summary: Telephone, email, chat, and WhatsApp support to resolve customer inquiries and guide them through problem resolution, in an environment that values well-being and professional growth. Key Highlights: 1. Career development plan and internal promotion opportunities starting from the 3rd month. 2. Work environment that values employee happiness and well-being. 3. Market-leading company with 30 years of experience, certified as a great place to work. **News: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities**: Telephone support to answer questions and provide quick solutions to customers, guiding them step-by-step through problem resolution. Support is delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old. High school diploma completed. Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Entry-level positions also available. No prior experience required; however, experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge Technology, Human Warmth, Innovation, People, and Opportunities.** Employment Type: Full-time CLT Compensation: R$1.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com