Agro Relationship Manager

Description

Job Summary: Responsible for implementing customer relationship strategies, managing products and services, and promoting profitability and portfolio expansion while ensuring high-quality service. Key Highlights: 1. Focus on profitability and expansion of the customer portfolio 2. Promotion of quality and efficiency in customer service 3. Management of customer relationship strategies **Description and Responsibilities:** **Working Hours:** 07:54 \- 17:00 **Level:** Supervision/Coordination **Employment Type:** Permanent – CLT Responsible for implementing customer relationship strategies, including management of product and service portfolios, support to business teams and PA-related processes, through marketing of existing portfolio products and services, aiming at profitability and portfolio expansion, promoting service quality, efficiency, and standardization, achievement of established targets, and provision of product and service solutions aligned with customer expectations and loyalty within the assigned area of responsibility. **Requirements:** Required Education: Bachelor's degree in Business Administration, Economics, or related fields, plus postgraduate studies or an MBA. Certification: ANBIMA CPA 10 or CPA 20\. Familiarity with: Legislation governing credit cooperatives. Knowledge of: Computer skills (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook); Negotiation of financial products and services; Financial market; Financial mathematics; Credit policy. Proficiency in: Customer service techniques and sales techniques. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Childcare allowance, Education allowance, Internal benefits, Profit sharing, Private pension, Life insurance, Meal voucher