Agro Relationship Manager

Description

Job Summary: Responsible for implementing customer relationship strategies, product and service management, and supporting teams to enhance profitability and customer retention. Key Highlights: 1. Strategic management of customer and product relationships 2. Focus on profitability and customer retention 3. Support to business teams and process optimization **Description and Responsibilities:** **Working Hours:** 07:54 \- 17:00 **Level:** Professional **Employment Type:** Permanent – CLT Responsible for implementing customer relationship strategies, including portfolio management of products and services, support to business teams and related PA processes, through marketing of existing portfolio products and services, aiming at profitability and portfolio expansion, promoting service quality, efficiency and standardization, achievement of established targets, and offering product and service solutions aligned with customer expectations and retention within the incumbent's area of responsibility. **Requirements:** Required Education: Bachelor’s degree in Business Administration, Economics, or related fields; plus Postgraduate degree or MBA. Certification: ANBIMA CPA 10 or CPA 20\. Familiarity with: Legislation governing credit cooperatives. Knowledge of: Computer skills (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook); negotiation of financial products and services; financial market; financial mathematics; and credit policy. Proficiency in: Customer service techniques and sales techniques. **Benefits:** Medical assistance, dental assistance, gym allowance, childcare allowance, education allowance, internal benefits, profit sharing, private pension plan, life insurance, meal voucher