Infrastructure Analyst - IT

Description

Job Summary: Technical Support professional responsible for Help Desk, maintenance of IT assets, and management of networks and systems, ensuring operational continuity. Key Highlights: 1. Agile and efficient end-user support 2. Maintenance, configuration, and support for diverse hardware 3. Diagnosis and resolution of issues in networks and operating systems **Job Description:** ---------------------- Technical Support: Help Desk support, providing agile and efficient assistance to end users. IT Asset Maintenance: Maintenance, configuration, and support for diverse hardware and IT assets. Network and Systems Management: Diagnosis and resolution of issues in networks and operating systems. Operational Continuity: Serve as the focal point to ensure efficiency and continuity of the unit's technological operations. **Mandatory Requirements:** ------------------------------ Education: Completed undergraduate degree in IT (Information Technology). Knowledge: Solid foundation in operating systems, hardware, and networking fundamentals. Profile: Proactive, organized professional with a sharp analytical mindset for problem solving. Experience: Proven prior experience in this role. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Meal allowance Transportation allowance Dental plan Pharmacy benefit **Work Location:** ---------------------- Joinville \- SC **Working Hours:** ------------------------ 07:44 \-12\.00 / 13\.30 \- 18\.00 MON\-FRI