Administrative Agent

Description

Job Summary: The professional will be responsible for mapping, analyzing, and standardizing internal processes; identifying improvements; developing action plans; and acting as a partner for continuous optimization. Key Highlights: 1. Internal process optimization and standardization 2. Identification of improvements and implementation of Action Plans 3. Support and guidance for business and administrative departments **Description and Responsibilities:** **Working Hours:** 8:00 AM to 5:15 PM, with a 1-hour and 15-minute lunch break **Level:** Operational **Employment Type:** Permanent – CLT* Map and analyze the Cooperative's internal processes, ensuring full visibility of operational and administrative workflows. * Standardize activities through detailed documentation of processes, procedures, and best practices. * Identify gaps, operational risks, and improvement opportunities, proposing solutions that enhance efficiency and quality. * Develop, monitor, and track Action Plans, ensuring effective implementation of identified improvements. * Act as a partner to business and administrative departments, providing support, guidance, and insights for continuous process optimization. * Perform maintenance, updates, and validation of parameters in the corporate system (SmartShare), ensuring data consistency and compliance. * Carry out other related tasks as required by the Cooperative or directed by the immediate supervisor. **Requirements:** Education: Completed or currently pursuing a Bachelor’s degree in Business Administration, Accounting Sciences, Economics, or related fields; Knowledge of banking operations; Proficiency with Power BI; Strong verbal and written communication skills; Teamwork and collaborative attitude; Driver's license; Proficiency in Microsoft Office suite. Preferred Qualification: Knowledge of SQL **Benefits:** Disclosed during the interview