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Job Summary: A professional responsible for customer service and execution of installation and repair services for telephone lines, ADSL internet, and TV (copper and fiber-optic networks) for residential and corporate clients. Key Highlights: 1. On-site technical support for telecommunications installation and repair. 2. Customer support for corporate and residential clients across various services. 3. Opportunity for professional development within a company with 50 years of operation. We seek innovative individuals focused on results, committed to safety, and dedicated to people. We believe our strength lies in collaborative work. We continuously pursue innovation to deliver the best solutions to our internal and external customers. Therefore, we are committed to the ongoing pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black individuals, persons with disabilities, LGBTQIAPN+, and individuals from diverse generations. \#VemSerTelemont. **Responsibilities and Duties** Responsible for executing service orders related to telephone line installation and repair, ADSL services, TUP maintenance, and TV (copper and fiber-optic networks), applying technical procedures and those established by the operator in their region of operation. Operate aerial telephone line processes through installation and repair of telephone lines, performing tests, laying and removing cables; Respond to technical service requests from corporate and residential customers by installing and repairing ADSL internet access, repairing subscriber lines and trunks, configuring modems/routers, and restoring basic and advanced microcomputer configurations. Perform TUP services through maintenance and technical testing. Enable cable TV services through antenna installation, configuration, and required testing; Maintain cable TV services through antenna and cabling testing, replacement of parts and equipment, and execution of tests and configurations; Perform FTTH installations and repairs; Carry out Micro Repairs in Information Technology, aiming to diagnose and correct issues or perform preventive maintenance; Provide user support when necessary; Perform other activities of similar nature, complexity level, and responsibility. **Requirements and Qualifications** Completed High School education Desirable: 6 months of experience in the role. Knowledge of installation and repair; Valid Brazilian driver's license (Category B). **Additional Information** Benefits: Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at partner pharmacies and stores. Working Hours: Business hours, Monday to Friday. **Our Journey** For 50 years, Telemont has contributed to Brazil’s development, operating in the telecommunications and energy sectors. We operate in 10 states and the Federal District, providing voice communication, broadband and data, multimedia transport, and energy system management services. **Our People** We rely on professionals who translate our values into action, ensuring operational excellence and quality in every interaction. We believe diversity strengthens our culture and expands our capacity for innovation. Therefore, we promote inclusion and value the plurality of experiences, respect for differences, and integration across teams and individuals. **Our Growth Approach** A spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where each individual can develop and build a solid career. Together, employees and the organization write a growth story sustained by values that guide all our actions. **Our Values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration
