Support Internship

Description

Job Summary: Support Internship for individuals who enjoy communicating and assisting others, with a focus on customer service and platform instruction, aiming to enhance technological knowledge. Key Highlights: 1. Customer service and platform instruction 2. Development of communication and support skills 3. Integration into a growth accelerator company **Support Internship** (W3ERP) Have you entered the technology world and are seeking an internship to refine your knowledge? Do you enjoy communicating and helping people understand the root cause of a problem? Are you interested in joining a growth accelerator company? This opportunity is for you—we’re waiting for you! **What will be the challenges?** Customer support (customer service; instructing customers on the platform; explaining system functionalities; telephone support; in-person and remote meetings with customers). **Education Requirements:** Currently pursuing undergraduate studies in Information Systems, IT Management, Administration, or Accounting; we welcome other academic backgrounds as well :) **Schedule:** To be determined **What do we expect from this professional?** Excellent verbal and written communication skills; Ethics; Proactivity; Resilience; Empathy; Deadline management; Teamwork. **What could be a plus?** Knowledge of HTML; Knowledge of SQL; ERP software support; Management system support. **What do we offer you?** Internship stipend; R$1.100,00 Career development plan; Meal allowance or food voucher; R$200,00 Transportation voucher; Themed happy hours; Common area; Relaxed work environment; Day Off; Fresh fruits: Aimed at promoting QWL. Please send your resume with the subject line “**Support Internship**”. Job Type: Internship Contract Duration: 6 months Compensation: Up to R$1.100,00 per month Work Location: On-site