Job Summary: We are seeking an Operational Inspection Agent to analyze inefficiencies, identify root causes, and record information, contributing to improved operational efficiency. Key Highlights: 1. Support in identifying operational causes and improvement opportunities 2. Focus on improving operational efficiency and reducing losses 3. Collaborative environment that values personal and professional development We are looking for an **Operational Inspection Agent** responsible for conducting operational inspections focused on analyzing inefficiencies, with targeted involvement in a specific stage of the operational process. This role supports cause identification, information recording and validation, contributing to improved operational efficiency and loss reduction. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#VemSerBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Operate company vehicles when necessary; * Perform other duties related to the position, as needed by the department and under leadership direction; * Analyze operational inefficiencies according to established criteria and guidelines; * Verify information, records, and evidence associated with inefficiencies; * Support identification of operational causes and improvement opportunities; * Record and report analysis results to the responsible leadership; * Support standardization of information and processes related to the inefficiency workflow; * Comply with procedures, safety regulations, and operational instructions. **Requirements and Qualifications** * Completed high school education; * Basic experience in operations or administrative/operational routines; * Analytical and information organization skills; * Basic knowledge of the company’s operational processes; * Basic computer skills. **Other Requirements:** * Valid Driver’s License – Category "A" and Defensive Driving Certification. **Preferred Qualifications:** * Knowledge of FTTH networks. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical work environment—meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a small town in the interior of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**, actively contributing to digital transformation in Brazil.