Job Summary: We are seeking a Field Services Coordinator to plan and manage field operations, ensuring efficiency, quality, and budgetary alignment. Key Highlights: 1. Lead and develop teams through supervision and feedback 2. Ensure technical services are delivered with quality and safety 3. Seek innovations to enhance productivity and performance We are looking for a **Field Services Coordinator** to plan and manage the field operations activities and deliverables of the regional area under your responsibility, ensuring maximum efficiency in executing scheduled routes. Collaborate with the Regional Field Services Management to plan material requirements and team sizing, aiming for full activity execution aligned with the budget allocated to the area. Ensure complete, accurate, and safe execution of technical services according to operational needs, company-established standards and procedures, with a focus on service quality. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#VemSerBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Lead and align your team through supervision, training, feedback, task delegation, conflict resolution, motivational actions, performance evaluation, hiring requests, reassignment and/or termination requests, disciplinary measures, and other people management actions; * Promote and embed the organizational culture (Business, Mission, Vision, Values, and Strategy) within the team; * Monitor and analyze area performance indicators and define short- and medium-term actions to improve deliverables; * Seek innovations and improvements that enhance productivity and performance in area activities; * Support audit processes when required; * Prepare and present reports, forms, spreadsheets, or documents to leadership as requested; * Participate in defining the area’s strategic and budgetary planning when requested; * Actively participate in organizational meetings and commitments when requested; * Use personal and collective protective equipment when required; * Perform additional duties related to the position, as needed by the area and directed by leadership; * Plan and manage the field operations activities and deliverables of the regional area under your responsibility, ensuring maximum efficiency in executing scheduled routes; * Collaborate with the Regional Field Services Management to plan material requirements and team sizing, aiming for full activity execution aligned with the budget allocated to the area; * Ensure complete, accurate, and safe execution of technical services according to operational needs, company-established standards and procedures, with a focus on service quality; * Develop managerial staff to execute quality-focused activities centered on indicator analysis and planning, thereby optimizing energy expenditure in the department; * Plan and align processes, workflows, and resources necessary to support operations in collaboration with supervisors; * Ensure impartiality and accuracy in commission and productivity payments to employees. **Requirements and Qualifications** * Completed or ongoing undergraduate degree; * Minimum 3 years of experience in the field, including at least 1 year managing people; * Knowledge of GPON; * Process Management; * Crisis Management; * Familiarity with Field Services department processes; * Driver’s License Class "B" and Defensive Driving certification. **Preferred Qualifications:** * Postgraduate studies in related fields, either in progress or completed; * Willingness to travel; * Google tools (Sheets, Docs); * Geographic knowledge of the region. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that supports personal and professional development; * Horizontal and vertical work environment — you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Insurance; * Dental Insurance; * Life Insurance; * Childcare Assistance; * Dependent PCD Assistance; * Payroll-deductible loan (available after 6 months); * Wellhub (Gympass); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from rural areas to state capitals**, actively contributing to digital transformation in Brazil.