Customer Support Intern

Description

Job Summary: We are seeking a proactive and communicative intern for Customer Support, assisting with the platform and producing content in a dynamic and collaborative environment. Key Highlights: 1. Opportunity to develop skills and gain practical experience 2. Focus on helping customers and resolving issues 3. Collaborative environment full of challenges **Job Details:** We are looking for enthusiastic, communicative individuals who enjoy helping others to join our team as a Customer Support Intern. If you are proactive, possess strong problem-solving skills, and are committed to continuous learning, this opportunity is for you! Join a collaborative team in a dynamic environment full of challenges. Here, you will have the chance to develop your skills, gain practical experience, and contribute to the success of our customers. Don’t miss this opportunity for professional growth — make a difference with us! **Responsibilities and Duties:** Assist customers with questions arising during the Onboarding process and regarding general platform features; responsible for customer support to resolve requests submitted by customers via internal company channels. Produce content for the Help Center platform. **Requirements and Qualifications** * Curious, proactive, and eager to learn; * Proficiency in written Portuguese; * Basic Excel knowledge; * Currently enrolled in an undergraduate program; * **Availability to intern from 8:00 AM to 3:00 PM** **Benefits of Being an Infleet Team Member** * Birthday Day Off * Gympass * Home Office Allowance (via Caju platform) * Conexa Saúde — Telemedicine (4 psychotherapy sessions, monthly nutritionist consultation, unlimited clinical and specialist consultations) * Caju Food Benefit: BRL 682.00 **Internship Stipend:** BRL 1,000.00