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Job Summary: Analyst responsible for challenging, dynamic, and innovative projects, focusing on reporting, process analysis, and ensuring operational flow in logistics. Key Highlights: 1. Join the team leading logistics in Latin America. 2. An environment full of opportunities, learning, growth, and challenging projects. 3. An excellent work atmosphere, with everything needed for a great experience. At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this purpose! **At Mercado Envios, we manage our sellers’ inventory and deliver products to our buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Libre has become a requirement to compete. Join the team leading logistics in Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce.** **We have a challenge for people who:** * Radiate entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their absolute best because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build together with others and enjoy teamwork. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Reporting dashboards to address top process offenders; * Supporting and attending floor meetings with leadership to address root causes of process impacts, based on action plans; reviewing implemented action plans to improve efficiency and quality; conducting overviews of key process issues identified; presenting relevant data and metrics; * Providing visibility into achieved results by sending dashboards highlighting key performance indicators (KPIs) and outcomes; * Managing backlog and aging items; supporting orders and positions with data inconsistencies to maintain operational flow and meet established deadlines, performing system cleanup jointly with IT (tracking tickets and workflow statuses); * Conducting detailed process analyses; collecting relevant data for each process stage; performing risk assessment analyses; Requirements: * Bachelor’s degree in Business Administration, Engineering, Logistics, Data Science, or related fields; * Operational logistics experience is desirable; * Proficiency in Microsoft Office and Google Docs (Sheets, apps, etc.) is desirable; * Knowledge of SQL, Looker Studio, and BI tools is a plus; * Availability to work rotating shifts and on-site in Cotia/SP. We offer you: * The opportunity to be part of an entrepreneurial company that loves thinking big and long-term. * The chance to take ownership of your development in an environment rich in opportunities, learning, growth, expansion, and challenging projects. * The chance to share knowledge and learn collaboratively with outstanding professionals and experts. * An excellent work atmosphere, with everything needed for you to have a great experience. :) * Join our team! Mercado Libre does not contact candidates offering job opportunities in exchange for money. All open positions are available on our careers website. If you receive requests for payment, please be cautious
