IT Systems Administrator - AWS and VMware

Description

Job Summary: We are seeking a Systems Administrator to provide advanced technical support in Microsoft, AWS, and VMware environments, focusing on IT stability and reliability for national and international clients. Key Highlights: 1. Advanced Technical Support Levels 2 and 3 2. Administration of Microsoft environments (AD, Exchange, Teams) 3. Optimization of on-premises and cloud infrastructure **About the company:** Altasnet is a reference in IT solutions for public and private enterprises across Brazil. Since 2002, we have operated consultatively in projects, implementation, and maintenance of **Network Infrastructure**, **Cybersecurity**, **SOC**, **Hybrid Cloud**, and **Digital Workflows** solutions. Additionally, we serve enterprises in the USA and LATAM. **About the candidate we seek:** We are looking for a **Systems Administrator** to deliver advanced technical support, handle escalated tickets, and assist in maintaining stable and reliable IT operations for international and national clients. The candidate must possess excellent English communication skills and solid experience in Microsoft, AWS, and VMware environments. **Responsibilities:** * Handle escalated Level 2 and 3 tickets requiring advanced troubleshooting. * Provide support and administer Microsoft Active Directory, Entra, Intune, and Office 365\. * Manage and resolve issues in Microsoft Exchange (permissions, access, email flow, and licensing). * Provide support for AWS and VMware environments (basic administration and troubleshooting). * Manage application installations, updates, and general IT service requests. * Address tickets related to internal company tools and systems. * Maintain, administer, and optimize on\-premises and cloud infrastructure environments. **Requirements:** * Advanced English (reading, writing, and speaking) – **mandatory** * Prior experience in Level 2 technical support; * Knowledge of Microsoft environments: AD, Exchange, Teams. * Familiarity with AWS and VMware tools. * Strong oral and written communication skills. * Proactivity and ability to work collaboratively. **What we offer?** * Market-competitive salary; * Bonus based on goal achievement; * Unimed health plan \- Unipart Flex; * Bradesco dental plan; * Flash card \- R$55.00 per day; * Day off; * English course \- reimbursement model; * Well\-being benefits – TotalPass, Clude, and C4life.