FUNERAL AGENT

Description

Job Summary: Professional responsible for client and family assistance, organization of funeral services, documentation, and administrative tasks, ensuring both emotional and operational support. Key Highlights: 1. Emotional support and information for clients and their families. 2. Organization and management of funeral services. 3. Working in emotionally challenging situations. **Job Description:** ---------------------- Provide assistance to clients and their families, offering emotional support and information about available services; organize and manage schedules for funeral services, including transportation, body preparation, and ceremony arrangements; receive and ensure all necessary documentation, including death certificates and legal permits; maintain accurate and up-to-date records of services provided for the administrative department; ensure facilities are prepared and suitable for ceremonies and visitations; perform administrative tasks, such as payment processing in the system; report sales made in various situations related to funeral services. **Mandatory Requirements:** ------------------------------ Driver's License Category B; Previous customer service experience is desirable; Exceptional communication and empathy skills; Ability to handle emotionally challenging situations; Skill in managing multiple tasks while maintaining organization; Availability to work flexible hours, including weekends and holidays. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- * Transportation allowance; * Meal allowance; * Life insurance; * Company-sponsored plans, at no cost; * Birthday day off; * Refer a friend and earn. **Work Location:** ---------------------- ALIANÇA UNIPAX **Working Hours:** ------------------------ 7:00 PM to 7:00 AM