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Job Summary: The PUCPR is seeking a professional to provide student support, delivering academic and financial assistance, with an emphasis on building a fairer and more solidarity-based society. Key Highlights: 1. Multichannel student support (phone, chat, WhatsApp, email) 2. Academic, financial, scholarship, and postgraduate support 3. Focus on social justice values and a welcoming environment Do you want to help build a fairer and more solidarity-based society? **PUCPR**, part of the Marista Group, is looking for a professional who shares our values and wishes to contribute to a fairer and more inclusive society. We are committed to creating a welcoming work environment where all voices are heard and valued. What do you think? Does this opportunity match your profile? **Responsibilities and Duties** * Phone support; * Chat and WhatsApp support \> two simultaneous interactions; * Email support; * Academic support for students; * Financial support for students; * Support regarding scholarships and financing; * Support regarding undergraduate and postgraduate programs; * Financial support for Master’s degree programs; * Redirect inquiries outside your scope to the appropriate department; * Provide information and clarifications to the general public. **Requirements and Qualifications** * Completed high school education; * Adequate written and verbal communication skills for this position; * Basic knowledge of Microsoft Office suite; * Willingness to learn and share knowledge; * Organizational skills and teamwork spirit. **Desirable:** * Academic knowledge; * Experience in customer service. **Additional Information** **What You’ll Find Here:** * Unimed Health Plan: With co-payment, providing medical coverage and access to a high-quality accredited network * OdontoPrev Dental Plan: Nationwide coverage, with monthly premiums deducted from payroll * Education Incentive: Valuing professional and personal development of employees, with incentives for specialization, extension courses, language learning, and postgraduate studies at PUCPR * Meals at Bistrô Marista: On-site meals provided on workdays, with a symbolic payroll deduction * Quality of Life Program * Private Pension Plan * Life Insurance * Transportation Voucher * Free Parking * Wellhub (formerly Gympass): Access to various gyms with monthly fees deducted from payroll * Zenklub: Access to telehealth sessions with mental health specialists, including two free consultations per month * “Conte Comigo” Program: Multidisciplinary team available for social support, legal guidance (excluding labor-related matters), financial consulting, and pension planning * Benefits Club: Partnerships with companies across diverse sectors, offering special discounts on services and products **Schedule:** Monday to Friday. Schedule to be determined, with morning and afternoon shifts. **Location:** PUCPR – Curitiba Campus If you wish to join a team that shapes tomorrow’s world, we’d love to meet you. Join us and **\#SejaMarista**. We are **PUCPR**, whose mission is to train citizens committed to life and to societal progress. Our University comprises nearly 3,000 staff members—including faculty and administrative/technical personnel—with campuses in three cities in Paraná: Curitiba, Londrina, and Toledo, as well as a unit in Florence (Italy), in partnership with Kent State University. In 2023 alone, we **positively impacted over 38,000 students and awarded approximately 5,000 undergraduate scholarships.** Our commitment is to **unite humanity and excellence** in building an **increasingly fairer and more solidarity-based society**, and this is what our staff experience daily—living a **career balanced with personal life**, making the world more humane. **We work for the common good**, and every small action is thoughtfully designed to positively impact thousands of lives: those who care and are cared for, those who teach and develop. **Our relationships are strong, authentic, and value each individual for who they truly are**. Grounded in a **solid culture**, we find here the purpose that drives us every day. We are part of the Marista Group, which also includes the **Marista Center for Child and Adolescent Rights Protection (CMDI)**, dedicated to ensuring children’s and adolescents’ rights are prioritized by society; **FTD Publishing House**, offering transformative educational solutions; **São Marcelino Champagnat Hospital**, providing holistic and integrated patient care; and **Cajuru University Hospital**, recognized for its humanitarian care. Would you like to join a team of people doing good? Check out our open positions and apply! **Also check out other openings across our mission areas:**
