Job Summary: A professional responsible for technical and operational support, answering customer inquiries, and registering requests—while maintaining excellence and focusing on customer satisfaction. Key Highlights: 1. Technical and operational support to customers 2. Focus on issue resolution and customer satisfaction 3. Maintaining a high standard of excellence in customer service A telecommunications company is seeking a Technical Support Operator in Curitiba (Portão). **Responsibilities:** Provide technical and operational support to customers. Clarify doubts and deliver information clearly and concisely. Register and handle requests and complaints. Maintain a high standard of excellence in customer service, demonstrating courtesy and professionalism. Focus on issue resolution and customer satisfaction. Previous experience as a Support Analyst, Support Technician, Customer Service Specialist, or Support Agent may indicate suitability for some activities associated with this position. High school diploma required. Prior experience required. **Compensation and Benefits:** * Salary: 1\.621,00 * Meal Allowance * Transportation Allowance * Health Insurance * Dental Insurance * Childcare Assistance Telemedicine and psychological support available from the 1st month. TotalPass CARE (legal, psychological, and nutritional support). Discount club. Internal career growth plan and motivational campaigns. Bonus up to R$ 450,00 (based on performance metrics). **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: 2:20 PM to 8:40 PM; 3:00 PM to 9:20 PM; 5:40 PM to 12:00 AM.