Collections Assistant

Description

Job Summary: We are seeking a proactive and organized Collections Assistant to monitor and negotiate outstanding debts from delinquent clients, contributing to the company's financial health. Key Highlights: 1. Responsible for monitoring and collecting overdue client portfolios 2. Contact clients to negotiate outstanding debts 3. Support negative credit reporting and protest procedures when necessary **We are looking for a proactive and organized Collections Assistant to join our team. You will be responsible for monitoring and collecting the portfolio of delinquent clients, directly contributing to the company's financial health.** **Main Responsibilities:** * Contact clients (phone, e\-mail, WhatsApp) to negotiate outstanding debts; * Issue and send invoices and statements; * Update collection control spreadsheets and reports; * Monitor agreements and commitments made with clients; * Support negative credit reporting and protest procedures when necessary; **What We Expect From You:** * Completed high school education (preferably pursuing a bachelor's degree in Business Administration, Accounting, or related fields); * Proficiency in Excel (basic/intermediate level); * Prior experience in collections or finance-related roles; * Strong verbal and written communication skills; * Organization, empathy, and resilience are highly valued. **Desirable:** * Basic knowledge of Spanish. Employment Type: Full-time, CLT Permanent Contract Compensation: R$2\.000,00 \- R$2\.500,00 per month Benefits: * Medical insurance * Dental insurance * Company mobile phone * Life insurance * Transportation allowance