Call Center Operator

Description

Job Summary: Providing telephone and digital customer support, delivering quick solutions and guiding customers through problem resolution. Key Highlights: 1. Environment that values employee happiness and well-being 2. Career development plan and internal growth opportunities 3. No prior experience required **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Telephone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step through problem resolution. Work conducted via e\-mail, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Positions also available for first-time job seekers. No prior experience required, but previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC, sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here you’ll find cutting\-edge Technology and Human Warmth, Innovation, People, and Opportunities.** Employment Type: Permanent CLT contract Compensation: R$1\.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work Location: On-site