Call Center Operator

Description

Job Summary: Phone and digital customer support to provide solutions and guide clients in resolving issues, in an environment that values well-being and professional growth. Key Highlights: 1. Growth opportunities and career development plan starting from the 3rd month 2. No prior experience required; first job opportunities accepted 3. Values well-being and diversity through Gympass **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Phone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step to resolve issues. Support via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1 or 5x2 schedules. Positions also available for first-time job seekers. Prior experience is not required, but it is a plus if you have previously worked as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center) agent, sales agent, teleoperator, interaction expert, operator, etc. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Direct hire (CLT) Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work location: On-site