Support Technician (iOS and Android device formatting/configuration)

Description

Job Summary: Work as a Support Technician in the Intune migration project, performing OS replacement, migration, and reconfiguration of Android and iOS mobile devices. Key Highlights: 1. Participation in the migration project to Microsoft Intune 2. User support for reconfiguration of corporate applications 3. Experience with Android and iOS devices Profile: Support Technician (iOS and Android device formatting/configuration) Scope: Participate in the Intune migration project, performing OS replacement, data migration, and mobile device reconfiguration, ensuring uninterrupted usage for end users. Execute mobile device migration to Microsoft Intune Perform OS replacement / reconfiguration of corporate smartphones Support users throughout the migration process, ensuring: Data backup and restoration Reconfiguration of corporate applications Work with devices: Android / iPhone (iOS) Follow procedures and guidelines provided by the project team Record service tickets and migration statuses Experience: Android devices iPhone (iOS) devices Data migration between devices OS replacement or reinstallation Requirements: Bachelor’s degree or currently enrolled in Information Technology-related programs; Strong communication skills—both written and verbal; resilient, dynamic, proactive, and capable of working under pressure; Preferred Qualifications: ITSM ServiceNow knowledge and experience. Address: Dr. José Áureo Bustamante Street, 377 - Chácara Santo Antônio, São Paulo - SP, 04710-090 Period: Start Date 02/09/2026 - End Date 04/09/2026 Working Hours: 08:00 to 17:00 (Monday to Friday) Job Type: Full-time, Permanent CLT, Temporary, Freelance / PJ Contract Duration: 2 months Compensation: R$2.420,00 per month