Description
**Competency:**
Basic knowledge of total quality
Knowledge of cargo handling operations
Basic computer skills
**Skills:**
Interpersonal relations
Typing speed and accuracy
**Requirements:**
Completed high school education.
**Experience:**
Minimum six months of experience in this role.
**Responsibilities:**
· Answering phone calls (internal and external customers);
· Providing guidance on urgent goods/volume calculations;
· Supporting the company's customer service department (SAC);
· Issuing Service Invoices;
· Tracking shipments;
· Authorizing and scheduling cargo pickup at Transjoi’s yard by customers;
· Recording delivered waybills (verification);
· Issuing SMP (Preventive Monitoring Request);
· Issuing/canceling transport documentation for cargo, based on data from invoices and received instructions, entering required information (waybill, delivery/transfer manifest, dispatch draft);
· Organizing issued documentation by grouping it according to the respective cargo destination unit and the transporting vehicle;
· Participating in and executing activities related to the company’s quality management and SSMA systems.
Employment type: Full-time permanent position (CLT)
Salary: R$2.500,00 – R$3.200,00 per month
Benefits:
* Life insurance
* Transportation allowance
Work location: On-site