Junior Tracking Operator

Description

Job Summary: Professional responsible for trip monitoring and tracking, handling insurance claims, and providing customer, partner, and supplier support, including operation of internal systems. Key Highlights: 1. Trip monitoring and tracking 2. Proactive and responsive customer service 3. Strong drive to make things happen, high energy, and innovative spirit **Your challenge will be:** * Perform trip monitoring and tracking; * Handle insurance claim events related to Losses, Damages, and Incidents; * Provide proactive and responsive phone support to customers, partners, and suppliers for clarifications and guidance regarding tracked and/or monitored trips; * Operate internal systems (SGR, Rastrear 4\.0, SIL). **Requirements and qualifications:** * Completed high school education; * Office suite knowledge is desirable; * Flexibility regarding work hours; * Strong drive to make things happen, high energy, innovative spirit, and a proactive attitude! What we offer: ️ Meal allowance; Transportation allowance; National health insurance plan; Dental insurance plan; Gympass; Employee referral program; Pharmacy partnership; Life insurance; Childcare assistance; Partnerships with educational institutions; CLT employment contract; ️ Work schedule: 12x36 shift from 6:00 PM to 6:00 AM; On-site work model.