Store Manager

Description

Job Summary: We are seeking a communicative, dedicated, and passionate sales leader to manage the team, drive sales, ensure excellent customer service, and resolve daily challenges. Key Highlights: 1. Sales team leadership and development 2. Focus on goals, results, and excellence in customer service 3. Collaborative and dynamic environment in the fashion industry **WHO WE ARE?** A brand created for those with a story! In 1991, Audithorium was founded with the mission of creating clothing that combines style, comfort, and quality—reflecting family values and Brazilian tradition. The brand began as a small family business, producing garments in a garage. Over the years, it evolved into a symbol of elegance and sophistication, offering options for all occasions—including a Plus Size line—ensuring everyone finds what they need to dress well. Today, Audithorium operates through a network of licensees across several Brazilian states, including Mato Grosso, Paraná, Rio Grande do Sul, and Santa Catarina. Each store reflects the brand’s commitment to quality, good taste, and customer satisfaction. We’re looking for a communicative, dedicated, and passionate individual for sales! If you love fashion, enjoy interacting with people, and want to be part of a collaborative and dynamic environment, this opportunity may be for you! **WHAT WILL YOU DO?** · Monitor individual and collective sales targets, performance metrics, and KPIs for the sales team · Be present on the sales floor, actively engaging customers and driving conversions · Design weekly and/or monthly sales contests to boost sales and motivate the team · Ensure excellence in in-store and online customer service, CRM management, conditional sales, store cleanliness and organization, visual merchandising (VM), and window displays · Analyze reports and propose actions to improve store performance · Plan sales campaigns and promotional activities, such as partnerships with other companies · Conduct alignment meetings and training sessions with the team—leading, motivating, and developing staff · Hire, train, and onboard new employees · Deliver feedback, conduct individual follow-ups, and implement recognition initiatives · Resolve conflicts or sensitive situations involving customers and team members · Delegate administrative tasks, including staff scheduling and time-off requests, employee documentation, medical certificates, goods receipt, inspection and organization, and returns · Manage store cash operations: deposits, opening/closing cash reconciliation, and expense tracking · Attend meetings with partners/executives to align strategies · Submit reports and information to the administrative department and commercial supervision · Ensure company policies are properly implemented **WHO ARE WE LOOKING FOR?** · A dynamic, proactive individual with professional demeanor · Strong sense of responsibility and initiative · Decision-making ability and owner’s mindset · Ability to develop people and lead with empathy · Sales-oriented profile focused on goals and results · Strong communication and interpersonal skills · Inquisitive profile seeking excellence and self-development · Capacity to solve problems autonomously · Flexibility regarding working hours · Prior leadership experience in retail **WHAT DO WE OFFER?** · Meal allowance/food voucher · Attendance bonus · Transportation voucher · Discount-free dental plan · Progressive commission based on goal achievement · Performance-based incentives · Weekly and/or monthly sales contests · TotalPass + free apps · Free telemedicine and telenutrition consultations · Pharmacy discount · SESC partnership (free or discounted access to cultural, sports, leisure, and educational activities, as well as dental services and hotels) · 50% discount on in-store purchases · Birthday day off · Monthly breakfast · Birthday celebration · Year-round internal marketing initiatives If you identify with us and want to be part of transforming the fashion world, join our team! Job Type: Full-time, CLT permanent contract Compensation: R$3.220,00 – R$8.000,00 per month Benefits: * Dental care assistance * Commercial partnerships and discounts * Life insurance * Food allowance * Meal voucher * Transportation voucher