Data Importation Analyst

Description

* Execute client data migrations from files (ranging from simple to highly complex) into our SaaS platform, ensuring seamless and accurate transfers; * Provide support to both employees and clients, resolving data import\-related issues and ensuring a smooth onboarding experience; * Identify, document, and report bugs in the internal Import Tool. Track progress and collaborate with the team until issues are fully resolved; * Develop innovative solutions, including script automation; to continuously enhance operational efficiency, customer satisfaction, and team productivity; * Uphold the highest standards of data security and confidentiality by rigorously applying established policies and best practices; * Collaborate closely with team members, assisting in complex problem\-solving, process documentation, and technical support as needed; * Test and validate newly developed solutions, offering constructive feedback and proactively seeking opportunities for process improvement. **Qualifications:** * Proficiency in English (advanced written and spoken), as you will work in an international team environment; * Solid experience in data\-centric roles requiring strong technical skills; * Proven track record in both technical and non\-technical customer interactions; * Advanced knowledge of Excel and SQL; * Understanding of programming logic, ideally with languages like Python or R; * Strong analytical thinking and problem\-solving abilities; * Demonstrated ownership, strong time management skills, and a clear sense of urgency; * Excellent organizational skills. **Nice to Have:** * Degree or ongoing studies in IT\-related fields (Data Processing, Software Engineering, etc.). * Experience in a SaaS company, especially in a fast\-paced environment. **Other information** * **Working hours** are from Monday to Friday, from **9am to 6pm;** * We have **compensatory time off** (Banco de Horas); * **Food/Market Voucher** with iFood card; * **Medical, Dental, and Group Life Insurance**; * **Pet Plan**; * **StarBem,** for mental health and well\-being; * **iFeel app**, for emotional comfort; * **Wellhub** for you and up to 3 people! * **Birthday and company anniversary Day Off**; * **Daycare Assistance**; * **Partnership Club**, with discounts ranging from teaching institutions, such as colleges and language learning services; * **Referral Program** offers up to R$600 per person who stays with us for more than 6 months; * **Leave of Absence/Time\-off:** in the event of the passing of **loved** **ones**, we offer **10** **days** **off**; if your **pet** passes away, **we offer 2** days. Got **married**? **7** days of rest! Did the **baby arrive**? We offer **30 days** for Dads and **6 months** for Moms; **Workplace Location:** * **Hybrid model (RJ):** If you live in RJ and the metropolitan region, you will work a few days in our office in Santo Cristo/RJ and from home (to be aligned with your leadership). * **Hybrid model (CWB):** If you live in Curitiba and the metropolitan region, you will work a few days in our office in the center of Curitiba and from home (to be aligned with your leadership). * **Remote model:** you will work 100% from home, but you will also be welcome in our offices in Curitiba and Rio de Janeiro. **We provide feedback at all stages!**