The Client Relationship Assistant is responsible for providing humane and high-quality service to patients and their families, clarifying doubts, delivering clear and objective information, and ensuring efficient support throughout the patient's journey at the clinic. Completed high school education; Intermediate knowledge of Microsoft Office Suite; **Desirable:** Bachelor's degree (in progress) \- SECRETARIAL STUDIES, ADMINISTRATION, or fields related to the company. 1\. Provide humane service to patients and their families, ensuring a welcoming and efficient relationship; 2\. Make and receive phone calls, filtering and directing requests as needed; 3\. Respond to emails and WhatsApp messages promptly and clearly; 4\. Organize and maintain a structured and functional workplace; 5\. Update and maintain organized medical schedules; 6\. Guide patients on clinic procedures and internal processes; 7\. Ensure continuous updating of records and control spreadsheets; 8\. Control the flow of incoming and outgoing documents and correspondence; 9\. Maintain organized physical and digital files, as well as manage administrative supplies inventory; 10\. Support the Assets Department in administrative tasks; 11\. Perform other duties as directed and supervised by the manager.
João Silva
Indeed · HR
João Silva
Indeed · HR
