PREVENTION AGENT

Description

Job Summary: The Prevention Agent I is an attentive and careful professional whose mission is to ensure the safety of customers and employees and protect the company's assets. Key Highlights: 1. Protect company assets and ensure the safety of customers and employees 2. Prevent theft, loss, and misplacement of merchandise 3. Control operational procedures and enforce the company's code of ethics #### **About the Position:** Ensuring that the company's assets are well-maintained and protected is fundamental to the business. The Prevention Agent I serves as the unit's eyes, providing security for customers and employees. This role requires an attentive, careful, organized, and engaged professional—indispensable for this function. #### **Main Responsibilities:** * Control operational procedures and processes, based on the application of the company's code of ethics; * Receive merchandise and interact with third parties, participating in internal and external audits; * Support inventory activities conducted at the store, alongside the department supervisor; * Perform theft, loss, and merchandise misplacement prevention services through electronic monitoring and internal surveillance; * Define corrective actions for vulnerable areas; * Aim to prevent total losses, in accordance with the company's established target; * Guide customers on various situations related to departmental activities; * Serve customers according to the company's required service standards; * Comply with operational procedures required for the position. #### **Desirable Qualifications (Preferred):** * Prior experience in loss prevention; * Ability to identify and propose improvements to security processes; #### **Benefits:** * Family Assistance Network * Telemedicine and Telepsychology * Dental Plan * Benefits Club * Pharmacy Discounts * Benefit Card * Recognition Programs * Life Insurance * Funeral Assistance * Pregnancy Monitoring * Nursing Room, Changing Room, and Rest Room * On-site Meals or Meal Voucher * Career Development Plan * Partner Website Discounts #### **Work Schedule and Hours:** * Rotating 6-days-on/1-day-off schedule; * 7 hours and 20 minutes per day.