Description
Job Summary:
A telesales professional to identify customer needs, offer solutions in tools, prepare quotations, and close sales, with a focus on targets and excellent service.
Key Highlights:
1. Customer service via phone, WhatsApp, and telesales channels
2. Focus on achieving sales targets and performance indicators
3. Monitoring negotiations and ensuring excellent customer service
A hardware store is seeking a Telesales Operator in Curitiba.
**Responsibilities:**
Provide customer service via phone, WhatsApp, and other telesales channels. Identify customer needs and offer the best product solutions (tools). Prepare quotations and close sales according to company commercial policies. Record orders and keep customer records updated. Monitor negotiations and ensure excellent service. Focus on achieving departmental sales targets and performance indicators. Participate in training sessions and contribute to continuous process improvement.
Previous experience as a Teleoperator, Telephone Sales Agent, Call Center Operator, or Sales Consultant may indicate suitability for some of the activities in this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:**
* Employment Type: Permanent \- On-site.
* Duration: Full-time
* Working Hours: To be determined.