Job Summary: A professional with a bachelor's degree in Administration or Human Resource Management, an MBA, and experience in corporate governance, quality management, and customer service, with a focus on leadership and interpersonal relationships. Key Highlights: 1. Bachelor's degree in Administration or Human Resource Management and an MBA 2. Knowledge of corporate governance, quality management, and TOTVS ERP 3. Leadership, initiative, interpersonal relationship skills, and communication **Description: Apply quickly via email:** **Requirements and Qualifications:** Bachelor's degree, preferably in Administration or Human Resource Management; Completed specialization course or MBA; Knowledge of corporate governance; Knowledge of administration and quality management; TOTVS ERP (Protheus) system; Knowledge of corporate management systems; Quality Management processes and policies; Knowledge of Customer Service routines; Experience in technical team training (trainer role); Proficiency in Microsoft Office applications: Word, Excel, and PowerPoint; Knowledge of Service Desk applications (incident creation and tracking, corporate intranet); Ability to interact effectively with the public; Knowledge of providing support during all stages of customer service and supervising outcomes; Interpersonal relationship skills and teamwork ability; Leadership; Initiative and ability to handle unexpected situations; Persuasiveness and influence; Writing ability and strong verbal fluency; **Work Schedule:** Flexible Hours **Knowledge Areas:** **Education:** Bachelor's Degree – Administration – Completed 2511090202181630251
João Silva
Indeed · HR
João Silva
Indeed · HR
