Description
Job Summary:
Lead the strategy and execution of institutional quality management, ensuring regulatory compliance, operational excellence, and continuous improvement.
Key Highlights:
1. Strategic leadership in quality management
2. Focus on regulatory compliance and operational excellence
3. Promotion of a continuous improvement culture
How about bringing your talent to **Grupo Med4U**?
We are seeking a **Quality Management Manager** to lead the strategy and execution of institutional quality management, ensuring regulatory compliance, operational excellence, and strengthening of a continuous improvement culture across all units.
**Position:** Quality Management Manager
**Work Location:** Rua Alameda Dom Pedro II, 574 \- Batel
**Job Mission**
Manage and ensure the execution of activities related to quality management, guaranteeing compliance with regulatory standards, internal policies, and excellence benchmarks. Maintain and continuously evolve the Quality Management System (QMS), promoting sustainable outcomes and care safety.
**Key Responsibilities**
* Coordinate the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in accordance with standards such as ISO 9001, ANVISA RDCs, and other applicable regulations;
* Plan, conduct, and monitor internal and external audits, ensuring adherence to legal, regulatory, and institutional requirements;
* Manage non-conformities, corrective and preventive actions, and opportunities for improvement, using tools such as PDCA, 5W2H, and other quality methodologies;
* Monitor quality performance indicators, perform critical analyses, and ensure timely updates of dashboards and management reports;
* Develop, review, and ensure implementation of SOPs, policies, and institutional procedures;
* Conduct training on standards, processes, safety, and best practices for operational and administrative teams;
* Support clinical and administrative areas in analyzing critical processes, risk management, and implementing improvements;
* Serve as the focal point for certification bodies, regulatory agencies, and clients on quality-related matters;
* Coordinate and develop quality technical teams, promoting integration, high performance, and organizational culture strengthening;
* Support senior leadership with strategic analyses and data-driven recommendations based on quality metrics.
**Requirements**
* Completed postgraduate degree in related fields;
* Minimum 5 years of experience in quality, including at least 2 years in a leadership role;
* Experience with quality management systems, audits, and regulatory compliance;
* Knowledge of quality tools and continuous improvement methodologies;
* Intermediate/advanced Excel proficiency;
* Familiarity with ERP systems and quality control systems.
**Preferred Qualifications**
* Specialization in the field;
* Certifications in ISO 9001, ISO 13485, GMP, GLP, GCP, Six Sigma, Lean, or ONA;
* Experience in healthcare institutions, clinics, or hospital environments;
* Experience with accreditation processes and quality certifications.
At **Grupo Med4U**, we seek leaders with strategic vision, strong execution capability, and commitment to clinical excellence and patient safety.
**Want to join us?**
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