Senior Technical Analyst (Systems Support) - RP 19501

Description

Job Summary: Provide technical advisory services for computerized systems, monitor indicators, and document processes for the health and safety area, contributing to the industrial purpose in Paraná. Key Highlights: 1. Contribute to the transformation of industry in Paraná 2. Technical advisory services for safety and health systems 3. Monitoring and analysis of technical and managerial indicators **Job Description:** FIEP System is also synonymous with Education and Training. Combining entrepreneurial education, experienced faculty, and units distributed across Paraná, the FIEP System prepares children, youth, and adults for academic and professional challenges. If you wish to contribute to our purpose—transforming Paraná into the best place for industry in Brazil—this position may be right for you! What is the position? Senior Technical Analyst (Systems Support) \- RP 19501 \- FIEP System (FIEP, SESI, SENAI, and IEL) What are the key challenges and responsibilities? Provide technical advisory support to technical teams (safety and health) on the area’s computerized systems, including resolving service tickets, analyzing inconsistencies, recommending IT-based solutions, conducting training sessions, etc.; Provide technical advisory services to internal departments and partner organizations by applying institutionalized standards and procedures to standardize practices and ensure compliance; Monitor and analyze technical and managerial indicators (KPIs) using dashboards and reports, proposing continuous improvement actions; Document processes, standards, and operational manuals using institutional templates, ensuring traceability, quality, and up-to-date knowledge; Monitor performance of deployed solutions (usage, satisfaction, adherence), implementing action plans to correct deviations and enhance service delivery; Support internal/external audits by organizing evidence and follow-up activities, ensuring adherence to institutional standards and guidelines; Conduct in-person and online technical visits to SESI units (various regions). **Requirements:** What are the main requirements? Completed undergraduate degree; Preferred fields: Information Systems, Administration, Engineering, Health, or related areas; Preferred postgraduate degree/MBA in Information Systems, Project Management, Processes, or related fields; Experience with computerized systems (SOC), in a technical-operational capacity; Experience in occupational health and safety; Practical experience in defining requirements and technical specifications for occupational health and safety, monitoring indicators, and managing suppliers; Valid Brazilian driver’s license (Category B) and availability for travel; Advanced Microsoft Office proficiency; Intermediate knowledge of occupational health and safety legislation; Intermediate knowledge of project management (planning, monitoring, risk management); Intermediate knowledge of indicators and managerial reporting (KPIs, OKRs, Balanced Scorecard, SDCA, SMART goals); For internal candidates, eligibility criteria per PL 0031 (4.2.3) must be met. **Learn more about this opportunity:** **Work location:** SESI Headquarters (Av. Cândido de Abreu, 200 \- Centro Cívico) **Working hours:** 8:00 AM–12:00 PM and 1:00–5:00 PM (Monday to Friday) \- 40 hours per week. In cases of reassignment, alternative working hours may be considered at the discretion of the approved candidate. **Employment type:** Indefinite-term CLT contract. **Selection process stages (all stages are eliminatory):** HR Screening \- Manager Screening \- Submission of supporting documents \- HR Interview \+ Validation Interview \- Hiring. Interested? Apply now and good luck! Application deadline for this selection process is from May 6, 2026 to May 13, 2026\. This position is also open to persons with disabilities (PCD) or rehabilitated individuals. This selection process remains valid for 24 months, during which approved candidates may be considered for new openings matching this profile across FIEP System entities (FIEP, SESI, SENAI, and IEL), based on ranking order. **Benefits:** * Beneficent Association of FIEP System Employees (ABESSFI) * Childcare Assistance * Viva Mais/Dental Card * PREVISC Payroll-Deductible Loan * Health Insurance Plan * Private Pension Plan * Bem Program \- Psychological support, financial consulting, legal assistance, nutritional counseling, and social assistance * Life Insurance * Education Services/Discounts * Meal/Voucher Allowance * Transportation Voucher