Customer Service Analyst

Description

Job Summary: We are seeking a professional to provide customer support via WhatsApp, manage messages, generate reports, and ensure service quality. Key Highlights: 1. Customer support via WhatsApp 2. Focus on service quality 3. Handling message control and reporting **JOB: Customer Service** **Location:** Bronx Alimentos – Curitiba/PR **Neighborhood:** Mossunguê (Ecoville), near INC **Immediate start** **Requirements:** * Availability to work in the **Mossunguê (Ecoville)** neighborhood. Please verify actual proximity. * Experience in customer service. * Strong communication skills. * Advanced computer skills. * Undergraduate degree in progress or completed. **Main Responsibilities:** * Provide **WhatsApp-based support** and assist the customer service department. * Perform message tracking and daily reporting. * Implement customer service controls. * Ensure 100% service quality. **Compensation and Benefits:** * **Starting salary:** R$ 2\.500,00/4\.000,00 * **Working hours:** Monday to Friday, 8:00 AM to 5:45 PM * **Benefits:** Transportation Allowance \+ Food Allowance \+ Meal Voucher Payment: R$2\.500,00 \- R$4\.000,00 per month Benefits: * Food allowance * Meal voucher * Transportation allowance Work location: On-site