Administrative Assistant

Description

Job Summary: The Administrative Assistant – Portfolio Leader manages leasing portfolios, ensuring efficient administrative, financial, and operational processes and delivering an excellent customer experience. Key Highlights: 1. Customer service and support for property owners and tenants during lease periods 2. Management of delinquency and negotiations for contractual rent adjustments 3. Organization, attention to detail, and effective communication ? Administrative Assistant – Portfolio Leader We are seeking an organized, communicative, and responsible individual to handle the administrative management of a leasing portfolio. In this role, you will be responsible for managing relationships with property owners and tenants throughout the entire lease period, ensuring that administrative, financial, and operational processes run smoothly and efficiently. This position requires process-oriented thinking, attention to detail, and strong communication skills, as it connects various daily tasks and directly contributes to our customers' experience. ? Key Responsibilities ? Provide customer service and support to property owners and tenants during lease periods ? Track and organize property maintenance requests ? Facilitate negotiations between landlords and tenants when necessary ? Enter financial data into the system ? Generate and send rental invoices and other billing documents ? Generate and send disbursement statements to property owners ? Request payments from service providers ? Request payments for property-related expenses ? Manage rental and fee delinquency ? Lead negotiations for rent adjustments and contract renewals ? What We Are Looking For ✔ Organization and attention to detail ✔ Strong communication skills and ease in customer service ✔ Negotiation ability and problem-solving skills ✔ Proactivity in tracking tasks and processes \- **Working Hours:** Monday to Friday, from 08:15 to 18:00 **Salary:** To be determined **Benefits:** Meal voucher (VR), transportation voucher (VT), profit sharing (PL), and monthly commission based on managed properties