Description
Job Summary:
We are seeking a Junior Administrative Analyst to assist with administrative tasks, contributing to the efficiency and organization of the company's internal processes.
Key Highlights:
1. Administrative Support and General Activities
2. Customer Service (SAC) via email, telephone, and various channels
3. Financial and Procurement Analysis and Processing
Junior Administrative Analyst Position Description:
We are looking for a professional to serve as a Junior Administrative Analyst in our company. The selected candidate will be responsible for assisting with administrative activities, contributing to the efficiency and organization of internal processes.
Responsibilities:
* Administrative Support and General Activities: Prepare reports and documents, maintain contact with suppliers, partners, and customers, and support day-to-day administrative requests.
* Customer Service (SAC): Provide customer service via email, telephone, and other channels; record incidents and actions taken; and follow up on requests until resolution. Support coordination with internal departments to ensure prompt and aligned responses to customers.
* Financial Analysis: Conduct customer credit analysis, release orders in the system, and generate payment links.
* Returns: Receive return requests (from SAC and customers), receive return invoices, forward them to the tax department, and verify returned products.
* Procurement Processing: Enter purchase orders into the system, track approvals, and procure materials and services, negotiating terms with suppliers.
* Maintenance and Cleaning: Coordinate repairs and maintenance of company premises, supervise suppliers, and ensure service execution.
* Workplace Organization: Maintain an organized and functional office environment, including inventory control of materials and supplies.
* Verification and Control: Receive, verify, and organize purchases, ensuring compliance with orders. Maintain updated records of deliveries and received materials.
Requirements:
* Academic background in Administration, Economics, Accounting, or related fields.
* Proficiency in Microsoft Office suite and electronic spreadsheets.
* Ability to work in teams, strong communication skills, and organizational capability.
* Proactivity, attention to detail, and commitment to deadlines and established goals.
**What We Offer:**
* Meal Allowance: R$30/day (CAJU Card)
* Health and Dental Insurance (after probation period)
* Pharmacy Card with payroll deduction
* Transportation Allowance
* Life Insurance
* Wellhub (wellness benefit)