Operations Coordinator – HR Operations

Description

Job Summary: Coordinate operational HR processes to ensure reliability and efficiency, supporting decision-making with KPIs and managerial analytics. Key Highlights: 1. Strategic involvement in operational HR coordination 2. Development of reports and dashboards in Power BI 3. Focus on a data-driven management culture **Job Objective** Strategically coordinate operational HR processes, ensuring data reliability, operational workflow efficiency, and decision-making support through KPIs and managerial analytics—directly impacting operational results. **Main Responsibilities** Coordinate payroll closing, ensuring adherence to deadlines, legal compliance, collective bargaining agreements, and internal guidelines. Ensure governance and integrity of working hours data, managing and analyzing operational inconsistencies. Design, monitor, and analyze strategic operational and HR Operations (HR Ops) KPIs. Develop and maintain managerial reports and dashboards in Power BI, transforming operational data into strategic insights. Support regional and corporate leaders in performance interpretation, deviation identification, and action plan definition. Collaborate cross-functionally with partner areas (Operations, HR, Finance, and Technology) to standardize processes and drive continuous improvement. Contribute to the analytical maturity of the team, reinforcing a data-driven management culture. **Technical Requirements** Experience in operational HR management, especially working hours control and timekeeping payroll processing. Strong knowledge of operational KPIs and data analysis. Experience with Power BI (data modeling, DAX, dashboard development). Advanced-level Excel proficiency. Knowledge of labor legislation applicable to working hours and timekeeping (preferred). **Behavioral Competencies** Strategic vision and results orientation. Strong analytical ability and organizational skills. Clear and assertive communication across all organizational levels. Sense of responsibility, confidentiality, and attention to detail. Ability to serve as a bridge between operations and management. **Preferred Qualifications** Experience in labor-intensive operational environments. Experience handling large volumes of data across multiple units/regions. Prior involvement in process improvement or KPI-related projects. Benefits: Health insurance Meal allowance + Transportation allowance Competitive salary Work schedule: Monday to Friday — 8:00 AM to 12:00 PM and 1:30 PM to 6:18 PM Minimum Education: Bachelor's degree