Job Summary: Technical professional providing on-site and remote support, managing service tickets, performing software/hardware maintenance, and resolving network issues. Key Highlights: 1. On-site and remote technical support for applications and equipment 2. Maintenance and configuration of corporate software and hardware 3. Network problem diagnosis and resolution Responsibilities: * Provide on-site and remote technical support to users for applications and equipment; * Open, register, and track technical service tickets; * Escalate incidents to specialized teams when necessary; * Install and maintain corporate software; * Perform repairs and configure email accounts; * Assemble, configure, and maintain workstations; * Configure and support local and network printers; * Diagnose and resolve network-related issues; * Document technical procedures and maintain updated records. **Requirements:** * Technical or undergraduate degree in Computer Science, Networking, or related fields; * Knowledge of: Software installation and email account configuration; * Configuration of local and network printers; * Microcomputer systems and hardware maintenance; * Operating systems and network services; * Technical English for reading documentation and manuals. 100% on-site in Navegantes, Santa Catarina. *Work schedule: Monday to Friday, 08:00 to 18:00 (lunch break from 12:00 to 13:00).* \*This position is also open to PWD (Persons with Disabilities)\* Employment type: Full-time CLT Compensation: R$2\.000,00 \- R$2\.500,00 per month Benefits: * Medical assistance * Dental assistance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
