TECHNICIAN IN TELECOMMUNICATIONS FOR CUSTOMERS

Description

Job Summary: Telecommunications professional responsible for managing people, safeguarding the company's image, installing internet services, and ensuring service quality. Key Highlights: 1. People management and corporate culture 2. Installation and maintenance of telecommunications networks and systems 3. Customer service and fault diagnosis ### **Responsibilities** PEOPLE MANAGEMENT: Practice and disseminate the company's mission, vision, values, and management principles to safeguard the company's image and strengthen its culture. Manage people by establishing objectives and goals, structuring work, developing and providing tools for associate training, and managing and evaluating results. INVESTOR RELATIONS: Supervise and ensure execution of activities related to shareholder servicing. ### **Education** Technical High School Diploma in Telecommunications Technical High School Diploma in Electronics Technical Training in Information Technology Completed High School with specialized courses ### **Additional Requirements** NR10 and NR35 certifications Knowledge of networks and cabling Availability for travel Driver's License Category B ### **Behavioral Competencies** Teamwork Effective communication Flexibility and adaptability Problem solving ### **Technical Competencies** Configuration of telecommunications systems Equipment maintenance Network installation Technical fault diagnosis ### **Required Experience** Extensive experience in telecommunications Experience in network assembly Previous technical support experience Hands-on experience in system maintenance ### **Other Courses and Certifications** Fiber Optic Installation Course Cisco Networking Certification 5G Technology Training Fundamentals of Cybersecurity ### **Job Overview** The Telecommunications Technician handles customer requests Responsible for installing internet services Adjusts and maintains technical infrastructure Ensures service quality ### **Additional Information \- Logistics Resources** Company vehicle for business travel Corporate laptop and mobile phone Personal protective equipment Tools required for repairs ### **Required Languages** Basic English for reading manuals Intermediate Spanish preferred ### **Working Hours:** MON-FRI 08:30 TO 18:00 (LUNCH BREAK 90 MIN) \| 200 HOURS PER MONTH