Bakery Assistant

Description

Job Summary: Assist in preparing breads, savory snacks, and doughs by handling ingredients and serving customers, following hygiene standards and performance targets. Key Highlights: 1. Handling ingredients for breads, savory snacks, and doughs 2. Personalized customer service and sales 3. Organization and cleaning of the department, equipment, and utensils About Us GTOP comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. Under multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2\.000 employees, 300 checkouts, and 35\.000 m² of sales area. JOB RESPONSIBILITIES Assist in preparing breads, savory snacks, and doughs by sorting and handling ingredients, processing food items, keeping them organized and visually appealing, and packaging them according to established standards, while adhering to production schedules and protocols; additionally, serve and sell to customers by offering products, clarifying inquiries, and complying with rules, the Good Practices Manual, hygiene and safety regulations, standards, and defined targets. ACTIVITIES TO BE PERFORMED Support store sales through strategic product display and provide personalized counter service to customers; when necessary, advise customers on product types and derivatives; prepare, package, weigh, and deliver products to customers; Support production of various bakery-related items by baking, frying, cutting, preparing, and packaging products, following production schedules and protocols, rules, the Good Practices Manual, hygiene and safety regulations, standards, and defined targets; Enhance customer service efficiency by continuously restocking display counters and applying correct pricing in accordance with pre-established rules and standards; Boost departmental sales through attractive and distinctive product displays and effective customer engagement; Help reduce losses by correctly organizing displays according to FIFO (First Expired, First Out) and producing forecasted quantities as per schedule, production protocols, and recipes; Monitor product appearance, expiration dates, and pricing on display, performing daily checks and removing products with damaged packaging, expired items, or missing identification; Assist in receiving and transporting products, as well as preparing and storing them in appropriate locations; Support inventory counts, controls, and audits by assisting with product counting; Maintain department organization and cleanliness, including equipment and utensils, by performing daily hygiene procedures and requesting equipment adjustments or maintenance as needed; Process customer payments at the bakery cash register when required; Support integration and orientation of new employees whenever necessary; Assist with related activities as needed; Requirements **Minimum Academic Qualification:** Completed elementary education Up-to-date vaccination record **Additional Information:** 100% in-person position **Work Location:** Rua Gustavo Zimmermann, 1365, Itoupava Central \- Blumenau, SC **Working Hours:** 2:00 PM to 10:20 PM (1-hour break) Compensation for Sundays worked **Benefits:** Attendance Bonus Transportation Allowance Childcare Assistance Rede TOP Store Shopping Discount Program Life Insurance Health Plan Dental Plan Cafeteria with snacks/coffee Disciplinary Evaluation Professional Advancement