Job Summary: We are seeking a Reservation Assistant to organize and schedule reservations, ensuring efficiency and accuracy in the process and excellent customer service. Key Highlights: 1. Ensure efficiency and accuracy in the reservation process 2. Provide excellent customer service 3. Experience in customer service Reservation Assistant Position Description: We are looking for a Reservation Assistant to support the organization and scheduling of reservations within our company. The ideal candidate will be responsible for ensuring efficiency and accuracy in the reservation process while delivering excellent customer service. Responsibilities: * Schedule reservations accurately and efficiently * Interact with customers in a polite and friendly manner * Ensure availability of necessary resources for reservations * Maintain up-to-date reservation records and enter them into the CMNET system * Familiarity with OTAs' extranets * Resolve potential conflicts or issues related to reservations Requirements: * Prior experience in customer service * Experience in the reservations sector is a plus * Ability to work effectively in a team * Organizational skills and attention to detail * Knowledge of reservation systems (desirable) * Strong verbal and written communication skills
João Silva
Indeed · HR
João Silva
Indeed · HR
